Question 1

Where is Esthics by Jennel located?

Accepted Answer

We're located at 8127 La Mesa Blvd, La Mesa, CA 91942 — a women's-focused facial studio in the heart of La Mesa.

Question 2

How long are facial appointments?

Accepted Answer

Each facial and back treatment is 50 minutes, giving us time to fully personalize your service and let you relax.

Question 3

Do I need to pay a deposit to book?

Accepted Answer

Yes — new clients pay a $50 deposit to reserve a booking. The deposit is applied toward the cost of your service.

Question 4

Which facial is best for acne-prone skin?

Accepted Answer

The Bye Bye Acne facial is designed for breakout-prone skin — exfoliating and cleansing to target pustules, papules, redness, and scarring. We also offer an Acne Back Treatment for the back area.

Question 5

What is your cancellation policy?

Accepted Answer

Please cancel or reschedule within 24 hours of your appointment. Cancellations made within 24 hours are subject to a 30% fee toward that appointment.

Question 6

What are your hours?

Accepted Answer

We're open Monday through Friday 9 AM–6 PM, Saturday 9 AM–5 PM, and closed on Sunday.

Questions, answered

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